Last Updated: February 24, 2026
At Trendify Boost (operated by Offer Trend), we prioritize the privacy and security of our clients and their customers. This Privacy Policy explains how we collect, use, and safeguard the information when you use our IT services, including our AI Chatbot integration.
1. Information We Collect
To provide our specialized IT and AI services, we collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and billing address.
- Account Integration Data: Access tokens and API keys required to connect third-party platforms such as Gmail, WhatsApp, Instagram, Messenger, Telegram, Signal, and Websites.
- Communication Data: Incoming and outgoing messages, chat logs, and metadata from the connected platforms for AI processing and inbox management.
- Technical Data: IP address, browser type, device information, and cookies to improve website performance.
2. How We Use Your Data
The data we collect is used strictly for the following purposes:
- Service Delivery: To fetch your business messages into the Trendify Boost dashboard and generate automated AI replies as per your configuration.
- Customization: To train or fine-tune the AI response logic specifically for your business needs.
- Communication: To send you updates, security alerts, and support messages.
- Verification: To comply with the developer policies of Meta (Facebook/Instagram), Google, and other third-party API providers.
3. Data Processing and Storage
- Centralized Inbox: Your sensitive business messages from various platforms (WhatsApp, Telegram, etc.) are synchronized with our secure server’s inbox.
- AI Processing: Messages are processed by our AI algorithms to generate appropriate replies.
- Data Retention: We only store communication data as long as necessary to provide the service or as required by law. You can request to delete your data at any time.
4. Data Sharing and Third Parties
We do not sell, trade, or rent your personal or business message data to third parties. Data is only shared in the following circumstances:
- Service Providers: With trusted cloud hosting or AI infrastructure providers (like OpenAI or Google Cloud) who assist us in operating our services under strict confidentiality.
- Legal Requirements: If required by the laws of Bangladesh or to protect the rights and safety of our business and users.
5. Data Security
We implement industry-standard encryption (SSL/TLS) and multi-layered security protocols to protect your data from unauthorized access, alteration, or disclosure. Since we handle sensitive business communications, we ensure that your Trendify Boost inbox is accessible only by authorized account holders.
6. Your Privacy Rights
As a user, you have the right to:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct any inaccurate or incomplete information.
- Deletion: Request the permanent deletion of your account and all associated message logs.
- Disconnect: You can revoke our access to your Gmail, WhatsApp, or other platforms at any time through your account settings.
7. Cookies and Tracking
We use cookies to enhance your experience and analyze our website traffic. You can choose to disable cookies through your browser settings, though some features of our website may not function properly.
8. Changes to This Policy
Offer Trend reserves the right to update this Privacy Policy. We will notify users of any significant changes by posting the new policy on this page and updating the “Last Updated” date.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:
- Business Name: Offer Trend
- Office Address: House: 900, Road: Ibrahimpur Chowdhury Para, Ward: Ibrahimpur, Post Office: Kafrul, District: Dhaka.
- Phone: 01884435454
- Email: contact@offartrend.xyz
- Website: offertrend.xyz / trendifyboost.com